By John Oram
Date: July 12, 2002
One of last weekend's major (overlooked)
articles was
in the New York Times about the 9/11 tragedy and their command information
failures and communications breakdowns. (FYI: What pays part of bills around
here are public safety related products - all of which are computer hardware &
software controlled.)
Below is info from the first few paragraphs of the article. The link below still
worked a few minutes ago in Opera 6.03 for Windows, Netscape 4.79 for Windows,
and, Netscape 6.2 for Windows. If that fails I do have their printer friendly
version saved as both an HTML & Word doc files.
I sent this article to a friend who is charge of "safety" for a large publicly
funded California organization. His reaction was a an interesting forward to his
organization's "safety" folks.
For me one of the interesting aspect of the article was the sociological aspects
of the perceived (& shown to be a fact) differences in group behaviors of police
and fire. IMO the paramilitary aspect of police organizations and their chain of
command (& therefore control) keeps them from bunching up as often at an
incident.
(I have been on a "ride along" where an "officer taking fire" radio message
still kept our patrol car on the other side of Sacramento County. BUT, only with
the disciplinary threats of a uniformed commander in the dispatch center
enforcing those orders.)
An interesting statistical study would be to find out how many of the 343 dead
NYFD had been in the military; in which branch; and, what did they do, if, they
were in the military. I come across a lot of current law enforcement who, when
they have a military background, were in some part of the military law
enforcement during their original active or part-time duty. Thus, their first
line of training was focused on following orders. Also it seems to be branch
influenced too; the navy types seem to be less likely to wait (possibly because
their normal geography is smaller?) than the ground pounders I spent time with.
IMO not only does public safety needs to have a response plan for an emergency;
public safety needs to follow that plans "turn out" and know why they are
holding manpower in reserve. Any of us who were in the military spent more than
a few hours guarding some very low priority and often lonely locations. My point
is when you loose your troops because they all got bunched up at a choke point;
you need to develop new deployment plans and put in many hours of training to
implement those new plans; including how to stand around in the reserve areas
and be ready to relieve the front-line troops and not die while in that
transition time of getting to the front-line.
The brief comments in the article on the lack of functional hand-held radio
communications, which was the SAME problem as eight years previous at the same
location with the same number of potential civilian casualties, is obviously a
fiasco of major proportions with sufficient blame to be spread around to: the
vendors, staff who wrote the radio systems specifications, staff who did the
testing, and, the purchasing folks who chopped up those specifications and were
overly influenced by cost, management's political infighting, and, the vendors
lobbying of politician types.
===================================
July 7, 2002
9/11 Exposed Deadly Flaws in Rescue Plan
By THE NEW YORK TIMES
"... From the first moments to the last, however, their efforts were plagued by failures of communication, command and control.
Now, after months of grief, both the Fire and Police Departments are approaching the end of delicate internal reviews of their responses to the attack. Those reviews have concluded that major changes are needed in how the agencies go about their work and prepare for the next disaster, senior officials say.
A six-month examination by The Times found that the rescuers' ability to save themselves and others was hobbled by technical difficulties, a history of tribal feuding and management lapses that have been part of the emergency response culture in New York City and other regions for years. ..."
===================================
Pssst! We've updated our Shopping Page.
===================================